Privacy Policy
Last updated: January 2025
At Local Lead Gen Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect information that you provide directly to us, as well as information automatically collected when you interact with our website.
Information You Provide
- Contact Information: Name, email address, phone number, and mailing address
- Business Information: Company name, business type, and industry details
- Communication Data: Messages, inquiries, and other communications you send to us
- Lead Capture Forms: Information submitted through contact forms, consultation requests, or newsletter sign-ups
Automatically Collected Information
- Usage Data: Pages visited, time spent on pages, click patterns, and navigation paths
- Device Information: IP address, browser type, operating system, device type, and screen resolution
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To respond to your inquiries, comments, and requests
- To send you marketing communications, newsletters, and promotional materials (with your consent)
- To process transactions and manage client relationships
- To analyze website usage and optimize user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
- To personalize your experience and deliver relevant content
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients, provided they agree to keep your information confidential
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
- Legal Requirements: We may disclose information when required by law, court order, or government regulation
- Protection of Rights: We may share information to protect our rights, property, or safety, or that of our clients or others
- With Your Consent: We may share information with your explicit consent or at your direction
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files stored on your device that help us improve your browsing experience.
Types of cookies we may use:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
We may use the following types of third-party services:
- Analytics services (e.g., Google Analytics, PostHog)
- Marketing and email services
- Customer relationship management (CRM) tools
- Payment processors
- Hosting and cloud services
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to processing of your personal information
- Data Portability: Request transfer of your information to another service
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.